Frequently Asked Questions

We take our business seriously

Cornerstone is run above-board and with integrity. We care deeply about maintaining a long-term relationship with our clients.  We are interested in being around for many years to serve you and earn the right to ask you to refer us to your friends, family and neighbors.

As you are evaluating who you  will invite into your home you probably have a few a questions about us, how we work and the products we use.  Please take a moment to read the answers to some of the most frequently asked questions.

And if you have one we didn’t answer, please call us.

So what makes Cornerstone different?

Communication. I always ask a lot of questions before we start a project.  We want you to know  we are really listening to your needs.

Systems. To insure consistency we have systems in place to be sure the job is done right the first time.

 

What are the “Four C’s” of Cornerstone?

Clean, consistent, comfortable and craftsmanship are the values which define how we conduct our business:

Clean

We treat your home as if it were our own. We intend to leave it in better condition than when we began the home improvement  project.

Consistent

We have systems in place to make sure you get the highest quality finished product.  Beginning with quality materials and a consistent approach to the project brings a high level of workmanship at a competitive price on every remodeling, painting or drywall project.

Comfortable

We are working in your home so it is important to us for you to be comfortable while we are there.  Our trained staff is knowledgeable and competent, but they are also friendly and courteous.

We perform background checks on all of our employees, so you don’t have to worry about security or professionalism.

Cornerstone is committed to protecting our client’s peace of mind, as well as their homes. We carry General Liability and Workman’s Compensation Insurance to protect you and your home.

Craftsmanship

Cutting corners is NOT a Cornerstone concept and will not be tolerated. We are proud of  our uncompromising attention to detail backing it with a 12-month limited warranty.

Will you provide a free estimate?

We want you to be able to make a good decision so our free estimates include as much detail as possible so you can easily see how well we stack up against the competition. With years of experience we can often anticipate potential issues up front so there are no “hidden costs” that take you by surprise at the end of the job.

Does paint quality matter?

Sure, you could swing by the local big box retail store and pick up a gallon of  inexpensive paint.  Unfortunately the low price paint will probably end up costing you more in the long run.

Typically these inexpensive paints contain a higher water content and fewer of the binders, polymers and additives (such as acrylic resins) that make for a high-quality coating. The finish is not as consistent in appearance.  You often need an additional coat of paint for the same coverage and the cheaper paint will not stand up to cleaning over time.

We work with the best

We have long-standing relationships with paint vendors we trust to guide us in the use of the right products and applications. We are proud partners with Sherwin-Williams and Benjamin Moore, both industry leaders and innovators of paint technology.

As they stay out front of the market with development of “Green Technology” products that offer low VOC (volatile organic compounds), low odor and superior color retention, Cornerstone will be there to make sure these products are made available to you.

What if the job involves work you can't perform?

Cornerstone has cultivated a network of contractors in other trades such as carpenters, plumbers, and electricians who hold the same high standards of quality and reliability.  We are happy to refer you to our trusted partners.

Why do you offer drywall services?

We have high quality standards so we want to control the project from start to finish. We don’t want to clean up after drywall contractors who cut corners for the sake of productivity; so we do the work ourselves. When a project starts with proper drywall installation and neat taping, we know our clients will be happy with the end result.